If the doctor ordered some tests and you are waiting for the results please make an appointment to discuss your results with the doctor. To ensure safe and accurate interpretation of test results, the doctor will explain them to you personally and print them for you if you wish. Even normal results can require some discussion or follow-up.
Unfortunately reception staff are not allowed to deliver test results over the phone as they are not qualified to do this safely and with confidence.
To maintain our bulk billing promise, the doctor must use their time efficiently by seeing patients in the surgery. Unfortunately medicare does not allow us to bulk bill phone consultations with patients so the doctor will not be able to make phone calls to explain test results over the phone. Please choose an appointment to come in and discuss any results with the doctor in person. This way you will have dedicated time to discuss your results and ask questions if you need to.